We're Here To Help

Reach out to discuss your benefits situation. We respond to all inquiries within one business day.

Contact us

Get In Touch

Our team is available to answer questions and provide initial guidance at no charge.

Email

[email protected]

We respond within 24 hours

Office Address

Level 14, 127 Creek Street
Brisbane QLD 4000
Australia

Business Hours

Monday - Friday: 8:30 AM - 5:30 PM AEST
Saturday: 9:00 AM - 1:00 PM AEST
Sunday: Closed

Email support available 24/7

Servicing All Australian States

While our primary office is in Brisbane, we provide remote services to clients across Queensland, New South Wales, Victoria, South Australia, Western Australia, Tasmania, Northern Territory, and the Australian Capital Territory.

Brisbane office location

Level 14, 127 Creek Street, Brisbane QLD 4000

Need Immediate Assistance?

For urgent benefit payment issues or time-sensitive matters, email us with "URGENT" in the subject line.

Send Urgent Inquiry

Visiting Our Office

While most of our services are delivered remotely, in-person consultations are available by appointment at our Brisbane office.

Parking

Secure parking available at Creek Street Car Park (entrance on Margaret Street). Early bird rates apply before 9:00 AM.

Public Transport

Central Station is a 5-minute walk. Multiple bus routes stop on Adelaide Street and Queen Street.

Accessibility

Our office has wheelchair access via the main lobby. Accessible amenities are available on our floor.

Appointment Protocol

Check in at reception on Level 14. Please arrive 10 minutes early to complete any necessary paperwork.

Other Ways To Connect

Request Assessment Online

Fill out our service request form and receive a preliminary review within 48 hours.

Go to form →

Browse Services & Pricing

Review our complete service offerings and transparent fee structure.

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Learn About Our Team

Meet the specialists who will handle your benefits case.

About us →
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